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Accessibility statement

Accessibility Statement

AOMBT is committed to providing accessible services and information in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and applicable accessibility standards.

We are committed to identifying, preventing and removing accessibility barriers so that members, service providers and the public can access AOMBT services and/or information in a way that supports dignity, independence, integration and equal opportunity.

AOMBT’s full Accessibility for Ontarians with Disabilities Act and Integrated Accessibility Standards Policy is available online with communication supports upon request.

Communication

AOMBT will communicate in ways that take accessibility into account. Publicly available information and communications will be provided in accessible formats or with communication supports upon request, in consultation with the person making the request.

AOMBT’s website meets WCAG 2.0 guidelines. Users can further adjust text sizes or colours for enhanced readability.

Accommodation and Accessibility Supports

AOMBT will consider accessibility needs and provide accommodation supports where required to help ensure equitable access to its services, information and processes.

Assistive Devices

AOMBT welcomes the use of assistive devices by people with disabilities when accessing AOMBT services.

Use of Service Animals and Support Persons

AOMBT welcomes people with disabilities who are accompanied by a service animal or support person to AOMBT premises and AOMBT-hosted events that are open to members or the public.

Notice of Temporary Disruption

AOMBT will provide notice of any planned or unexpected disruption to facilities or services usually used by people with disabilities, including the reason for the disruption, anticipated duration and any available alternatives.

Staff Training

AOMBT provides accessibility training to staff and others who provide services on its behalf, so they understand how to support accessible service and communication.

Feedback Process

AOMBT members and members of the public may provide feedback about accessible service or information in person, by telephone, email, online form or mail. All feedback will be shared with the Executive Director. AOMBT will acknowledge or respond to accessibility-related feedback within two weeks where contact information is provided.

Modifications to This or Other Policies

AOMBT will review and update its accessibility policy as required to reflect legislative requirements, organizational practices and identified accessibility barriers.