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Updating Overage Dependent Student Status

July 5, 2023

Benefits

Beneva needs to hear from you BETWEEN JULY 1 and SEPTEMBER 30, 2023 in order to ensure your dependent students have active benefits for the school period of August 15, 2023-September 30, 2024.

It is your individual responsibility to update your overage dependents' student status annually (July 1-September 30) by logging into the Beneva Client Centre to ensure benefits are active.

From there, active dependents who are overage (21-25) will have a graduation cap next to their name which allows members to update the status for the new calendar year (e.g., 2023-2024). If the child currently attends post-secondary full-time, members may continue coverage by notifying Beneva in the following ways:

  1. Login to the Beneva Client Centre
    1. Click the Top Right Drop-Down Menu
    2. Select Group Insurance
    3. Click the General Information Tab Drop-Down Menu
    4. Select Dependents
    5. From there, active dependents who are overage (21-25) will have a graduation cap next to their name which allows members to update the status for the new calendar year (e.g., 2023-2024)

      OR

  2. By calling Beneva (1-888-651-8181) and letting a representative know your child is still a full-time student in post-secondary.

Members can update student status after July 1 if they are not yet 21 years old but will be, say in the next few months.

Emails are sent out to the member by Beneva when a dependent is going to be turning 21 (a few weeks before the birthday), or when already existing student information is about to expire in August.

Once a dependent reaches the max dependent age (usually 21 but can vary by policy) and they are not updated on the system as a student, reminder emails are no longer sent.

The study period:

  • A whole school year goes from August 15 of the current year to September 30 of the following year
  • A Fall session only goes from August 15 of the current year to January 31 of the following year
  • A Winter session only goes from January 1 of the current year to September 30 of the following year